Patient Access Representative
Company: BayMark Health Services
Location: Fresno
Posted on: October 17, 2024
Job Description:
Full Time Patient Access Representative / Patient Account
Representative BAART Program is looking for hard-working and
conscientious Patient Access Representative / Patient Account
Representative to perform various administrative tasks with a keen
eye for detail. The patient account representative is primarily
responsible for patient billing, including verification of invoice
information, maintenance of third party billing records, and
resolution of a variety of problems.Responsibilities:
- Review, maintain, and process fiscal/account records and
transactions related to patients accounts.
- Verify insurance benefits and billing information by terminal
and/or telephone. Annotate accounts with insurance coverage and
estimated patient shares.
- Contact third party payers (insurance providers and
state/federal agencies) for payment post billing.
- Resolve issues with payment and billing, authorization
process.
- Reconcile daily money collected.
- Forward information as appropriate to expedite payment.
- Maintain accurate accounts, i.e. required signatures, proper
account annotation, current demographics, and correspondence.
- Insure completion of pre-authorization process by inquiry and
referral to clinician.
- Monitor insurance authorizations and claim rejections.
- Maintains fiscal records and/or worksheets for all
calculations, extensions, and verifications related to record
keeping for assigned patients accounts.
- Perform tasks consistent with authorization and billing
requirements.
- Contact patients for payment of account or payment arrangements
according to current policy.
- Manage revenue cycle, production logs, balances and collections
for self-pay clients.
- Maintain confidentiality of patient records.
- Assists with archiving discharged files, including
archiving
- Respond appropriately to requests for information regarding
accounts from payer, attorney, and others.
- Backup Receptionist as needed by: Checking in patients,
collecting payments, answering phones, scheduling intakes, and data
entry.
- Other duties, as assigned.Qualifications:
- High school diploma or equivalent with at least 2 years prior
experience in a medical office setting.
- 2-4 years experience with Medicaid and PACand commercial
insurance (preferred)
- Excellent customer service skills and professional public
presentation skills, including telephone etiquette.
- Knowledge of medical insurance claims procedures, documentation
and records maintenance.
- Knowledge of medical billing procedures, gather and compile
data into reports.
- Proficient in basic PC skills. Microsoft Word and Excel
preferred.
- Ability to communicate effectively, both orally and in
writing.
- Self-directed with the ability to work with little
supervision.
- Ability to understand and follow oral and written directions,
establish and maintain effective working relationships with
patients, program management, medical staff, counselors and
peers.
- Ability to work with a diverse population, manage stressful
situations and exhibit excellent customer service skills.
- Satisfactory drug screen and criminal background check.Salary
Range: Salary ranges from $17.10 to $19.16 an hour.The salary of
the candidate(s) selected for this role will be set based on a
variety of factors, including but not limited to, experience,
education, specialty, and training.BayMark offers excellent
benefits:
- 401K match
- Medical, Dental, Vision Insurance
- Accident Injury, Hospital Indemnity and Critical Illness
Plans
- Company paid Short & Long Term Disability
- Company paid Basic Life Insurance
- Paid Time Off
- Bereavement Leave
- Flexible Sick Time
- Employee Referral ProgramTotal compensation goes beyond the
value on the paycheck. Please consider the total compensation
package by contacting us at BayMark Health Services for more
information.COVID-19 considerations:Everyone will be asked to be in
compliance with the most recent COVID guidelines from CDC, State,
County and City.Here is what you can expect from us: BAART Program
a progressive substance abuse treatment organization, is committed
to the highest quality of patient care in a comfortable outpatient
clinic setting. Our ultimate goal is to address the physical,
emotional, and mental aspects of opioid use disorder to help each
of our patients achieve long-term recovery and an improved quality
of life. BAART Program is committed to Equal Employment Opportunity
(EEO) and to compliance with all Federal, State and local laws that
prohibit employment discrimination on the basis of race, color,
age, natural origin, ethnicity, religion, gender, pregnancy,
marital status, sexual orientation, citizenship, genetic
disposition, disability or veterans status or any other
classification protected by State/Federal laws.
PIe90529dc65d0-37248-35806753
Keywords: BayMark Health Services, Madera , Patient Access Representative, Other , Fresno, California
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